BOOKING SYSTEM INSTRUCTIONS
The booking system consists of five (5) stages: 1)
SEARCH, 2) EXTRA PRODUCTS/SERVICES, 3) BASKET, 4) PAYMENT and 5) CONFIRMATION
1. SEARCH
Arrival and departure dates can be selected
by clicking on the calendar on the left side of the page. You can select the
month and year by clicking on the arrows next to them. Choose first the date of
arrival – the chosen date will appear in the arrival date box. Then choose the
departure date – this too will then appear in the departure date box and the
duration of your stay will become highlighted on the calendar. You can also
type the dates directly into the Arrival date and Departure date
boxes. Dates must be written in the form Dd.Mm.Yyyy.
After completing these details click Continue
in the bottom right corner.
A new page will now appear. Each listing includes
the Destination’s name, its Price and the Number of people
which can be accommodated. General information about each cabin may be accessed
by clicking on the i button. By clicking on the Calendar icon you
can view the current booking situation the cabin. The final column tells you
whether or not the cabin is available for the period you have selected. (If you
have already added the cabin to your basket the text Selected will be
displayed.)
Select the destination by clicking on Book
in the Status column. Now click on Continue at the bottom right
corner.
2. EXTRA
SERVICES
When the desired destination has been located
and selected the Extra Services page will appear. This details all extra
services which may be available for the selected destination (for example,
cleaning, bed linen). Select the number of extra products you require. If you
require no extra products then just click on Add to basket.
3. BASKET
If you wish you can return from the Basket
page in order to select further destinations or extra services by clicking on Return
to products. Items in the basket may be removed by clicking on Remove
row. To continue click on Confirm booking.
PLEASE NOTE!
If you have searched for other destinations but only wish to reserve the one
you have already located then you must remove the destinations you do not
require.
4.
PAYMENT
This page consists of two main sections: Customer
info and Payment info.
The Customer info section contains fields
which you must fill in.
- If you have previously used our internet shop select I am a registered
client. Search for your details by typing your username and password. Your
details will appear in the various customer info fields. Please Note! If, for example,
your address has changed you can update the new information in the relevant
boxes. You do not need to save any changes you make to your details separately
– they will be saved when you make your booking.
- If you have previously used our internet shop but have forgotten your log-in
details you can retrieve these by checking the box Username or password
missing. Your log-in details will only be sent to the email address you
used when registering.
- If you are a new client you must fill in your contact details. All fields are
compulsory except for Company. Think of a username and password for
yourself. Keep a note of these log-in details as you will need them later when
reserving cabins and buying permits.
In order to continue with the booking process you
must read and accept both the Booking conditions and General terms of
use. Access these by clicking on the respective links and then check the I
accept both box.
Now select the type of card you wish to pay with in
the Payment info section. When you have done this an Invoicing
box will appear. Here you must indicate whether you wish to pay only an advance
invoice or the whole booking. If the date of booking is close to the
arrival date you will have to select payment for the whole booking.
- Now click Continue. A new page will appear containing a summary of the
invoice for either the advance invoice or the whole booking.
- Click on Proceed to payment and you will access your payment card
pages.
- Please Note! After paying please ensure that you return from your payment
card pages (this may take place automatically depending on your payment card)
back to the confirmation page of the booking system. If you do not return to
the booking system at this point your cabin booking will fail!
5.
CONFIRMATION
Finally a Booking confirmation page
will appear. Your booking has succeeded. If you still need to pay the balance
of your booking fee remember to print out the Final invoice from the
link on the page. Wild North does not send out invoices pertaining to cabin
bookings over the internet.
The booking system will also send a booking confirmation and any final invoice
to the email address you gave when registering.
Please note: After you have paid the whole booking, send the confirmation email
message to wildnorth@wildnorth.net and ask for a Voucher. We will email you the
Voucher within 7 days. You must present it when collecting the cabin key.
